• Cancel/Reschedule 24+ hours: Your deposit carries over to one rescheduled appointment, or you may request a refund.

• Cancel/Reschedule under 24 hours: a 20% fee is charged to the card on file; the deposit is forfeited and will not carry over.

• No-Shows: 100% of the service total is charged to the card on file. Any outstanding balance must be paid before booking again. Repeat no-shows require full prepayment for future appointments.

We hold your appointment for nine (9) minutes. Arriving 10+ minutes late may result in a cancellation and a late cancellation fee. Please communicate any tardiness in advance.

Need a time outside of normal hours? After hours appointments are available Monday-Friday for a $15 fee.

Text 980-433-2307 with your name, desired service, and a preferred date and time.

We do mot offer refunds once a service is completed. If you are unhappy with your results, contact your artist within three (3) days to schedule a complementary redo.

If you have never received a brow tinting service (henna or hybrid included) and have not dyed your hair in the last 2 years, a patch test appointment is required before booking any tinting/stain service. This is to ensure you do not have an allergy to PPD, Henna, or even developer